Industry Prep Course 

Bodily Injury Claims Intensive (1 Day)

Master the foundation of injury claim evaluation and negotiation.

This course is designed to teach adjusters how to properly investigate, evaluate, and negotiate bodily injury claims while maintaining compliance and professionalism.

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What You Will Learn:

• Understanding liability and negligence principles

• Reviewing police reports and recorded statements

• Medical terminology basics for adjusters

• Evaluating medical records and billing documentation

• Identifying red flags in injury claims

• Assessing pain and suffering demands

• Determining claim value and settlement range

• Communicating with attorneys and claimants

• Negotiation strategies and documentation standards

• Compliance and bad faith avoidance

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Outcome:

Students will gain confidence in handling bodily injury files, evaluating demand packages, and negotiating fair settlements.

Who Should Enroll?

• Licensed Adjusters seeking advanced skill development

• New Adjusters preparing for deployment

• Independent Adjusters expanding service offerings

• Field Adjusters wanting drone certification

• Claims professionals transitioning into injury or workers’ comp roles

Workers’ Compensation Fundamentals (1 Day)

Learn the structure, process, and compliance requirements of workers’ compensation claims.

This course introduces adjusters to the unique framework of workers’ compensation and the responsibilities involved in managing workplace injury claims.

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What You Will Learn:

• Workers’ Compensation claim lifecycle

• Employer, employee, and carrier responsibilities

• Compensability determination

• Wage calculation and indemnity benefits

• Medical treatment management

• Independent Medical Examinations (IME)

• Return-to-work programs

• Documentation and compliance standards

• Fraud indicators

• Communication best practices with injured workers

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Outcome:

Students will understand how to properly handle workers’ compensation claims while maintaining compliance and structured claim management.

Why Choose IPC?

✔ Real-world claim handling instruction
✔ Practical documentation training
✔ High-demand skill development
✔ Compliance-focused education
✔ Hands-on drone experience
✔ Career expansion opportunities

Drone Inspection & Aerial Damage Assessment (2 Days)

Modernize your field skills with drone technology.

This two-day hands-on course prepares adjusters to safely and effectively use drone technology for property inspections and storm damage assessment.

Day 1: Drone Operations & Compliance

• FAA regulations and safety guidelines

• Drone setup and pre-flight inspection

• Airspace awareness and legal compliance

• Flight planning and risk assessment

• Equipment overview and camera functionality

Day 2: Damage Assessment & Reporting

• Capturing roof and exterior damage imagery

• Identifying storm-related damage from aerial views

• Photo documentation best practices

• Integrating drone imagery into Xactimate estimates

• Reporting standards for carriers

• Practical flight exercises

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Outcome:

Students gain the knowledge needed to incorporate drone technology into property inspections, increasing efficiency, safety, and claim accuracy.

Career Advantages

Graduates of the IPC program position themselves for:

• Higher earning potential

• Expanded deployment opportunities

• Increased claim assignment eligibility

• Improved negotiation confidence

• Modernized field inspection capability